Who We Are

Mission & Values


Mission Statement

"Mid Michigan Community Action Agency supports families and individuals by providing access to resources and opportunities."

Beliefs, Values & Guiding Principles

To Our Customers & Communities

Mission & History

  • We respect our customers. We treat everyone with dignity and respect their feelings.

  • We recognize and accept our responsibility to the communities we serve, through acting as a good neighbor and through involvement and support in community activities. We are committed to assisting and advocating for low income families and our communities.

  • We work to strengthen families and other support systems, especially for populations that are most vulnerable. We make positive educational, social, and health interventions available so that children, individuals and families will succeed in school and life.

  • We conduct our business with strong ethical values. These values include honesty, respect, trust, responsibility, and fairness. We maintain the highest standard of ethics with our customers, employees, and communities.

To Our Employees

  • We value people over all other resources. Employees possess immense powers of innovation, dedication, skill and a desire to help our customers. Working as a team enables all of us to realize our full potential.

  • We value diversity. We thoughtfully consider other's ideas and viewpoints and recognize our differences. We thrive under high standards, prospering when an individual grows and meets new challenges.

  • We work hard at treating all our employees fairly and with dignity. We offer opportunities for growth based on performance. We reward performance, longevity and measurable contributions to the Agency.

  • We are fair with our employees and maintain an environment that encourages personal responsibility within the Agency and the community. We strongly believe that every employee does make a difference. We seek employees with integrity who are committed to preserving and enhancing the values and principles that reflect our Beliefs, Values and Guiding Principles through their own actions.

  • We maintain an environment of both internal and external collaboration; working together maximizes our impact. Our ability to make a difference in our communities comes from the talented people who make up our agency. By encouraging, cooperating and supporting each other we can continue to make a difference in the lives of our customers, families, and communities.