Family Service Associate (2)

Family Service Associate

Full Time

Gladwin County (1) and Clare County (1)

General Responsibilities: 

  • Assist with the coordination and implementation of services to families enrolled in Early Childhood Services Program as required by the Head Start Performance Standards and state and federal mandates.
  • Ensure quality program service delivery.
  • Protect the privacy of customers/families and hold in confidence all information obtained in the course of service.

Specific Duties:

  • Coordinate Family Partnership Agreements, Family Goals Sheet and other tools to provide individualized services to families.
  • Coordinate and conduct application and enrollment visits and assure the proper documentation for eligibility in a timely manner.
  • Provide assistance to families to facilitate their participation in Policy Council, parent education opportunities, workshops, support groups, family plans and other opportunities.
  • Support the family by providing resources which will assist them in meeting documented needs or requests.
  • Collaborate effectively with teaching teams to plan and implement parent engagement opportunities.
  • Make all efforts to assure the safety and well-being of all program participants.
  • Complete home visits to meet program needs.
  • Responsible for organization and ongoing monitoring of child’s file and any follow up needed i.e. (attendance, health etc.)
  • In coordination with Supervisor and Teaching Teams, schedule time for classroom coverage on a weekly basis.
  • Accurately enter necessary data into Child Plus and Quality Preschool Partnership as required.
  • Accurately complete required program documentation and record keeping in a neat and timely manner.
  • Work effectively with Teaching Team, Regional Coordinator and Component Coordinators in meeting program and overall departmental monthly, quarterly and annual goals and objectives.
  • Accurately complete required program documentation and record keeping in a neat and timely manner.
  • Recruit families and promote agency programs within the community.
  • Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors.
  • Attend community events and meetings to support the agency programs; including evening and weekend events/meetings.
  • All other duties as assigned.

Education and Experience Qualifications:

  • Bachelor’s degree in an Early Childhood Development, Human Services, Human Development and Family Studies, or related.
  • Family Service Credential within 18 months of hire or the first session offered thereafter.
  • Must complete 16 hours of annual training in addition to CPR, First Aid and Blood Borne Pathogen training.
  • Demonstrated ability to work cooperatively and collaboratively.
  • Demonstrated ability as a strength based leader.
  • Demonstrated ability to present information to community groups.
  • Knowledge of the Head Start Performance Standards, Head Start Act, Great Start Readiness Program Implementation Manual, and State Licensing Regulations.
  • Knowledge of Child Plus preferred.
  • Head Start/GSRP experience preferred.

Additional Requirements:

  • Possess a solid knowledge base with respect to child development and family services and seek to expand knowledge at every opportunity.
  • Complete additional certifications as required.
  • Maintain confidentiality and code of ethics at all times.
  • Must have Proficient Computer Skills. (Word, Excel, Outlook, Internet)
  • Must have reliable transportation, a valid driver’s license, provide proof of insurance, and MMCAA’s “Insurance Carriers” driving record review.
  • Successfully complete required background checks at time of hire and when requested.
  • Shall provide written report by a physician stating their physical capability and freedom from communicable tuberculosis.
  • Must have good communication and organizational skills, and be able to work effectively with people.
  • Must be self-directed and able to multi-task in a fast paced environment.
  • Must possess the ability to prioritize and complete tasks in order to deliver desired outcomes within allocated time frames.
  • Must be willing to accept new challenges.
  • The ability to navigate and effectively resolve conflict.
  • Must comply with Agency tobacco free and drug free policies.
  • Understand the importance of daily work attendance, and its impact on coworkers, clients, and the agency.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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