Tips and resources for Michigan flood victims
If your home was affected by the May flooding, please register your damage with FEMA to ensure you are connected with all possible assistance:

Web: www.DisasterAssistance.gov
Phone: 800-621-3362 (711/Video Relay Service)
TTY: 800-462-7585

Have this information ready when you apply:
  • Social security number (one per household)
  • Address of the damaged home or apartment
  • Description of the damage
  • Information about insurance coverage
  • Telephone number
  • Mailing address
  • Bank account and routing numbers for direct deposit of fund

Disaster assistance is available without regard to race, color, religion, national origin, sex, age, disability, English proficiency, or economic status. If you or someone you know has been discriminated against, call FEMA at 1-800-621-3362.
​DR-4547-MI STAKEHOLDER ADVISORY: Ten Key Facts to Know About Federal Disaster Assistance

Did you know assistance you receive from FEMA does not have to be repaid and will not affect your eligibility for Social Security, Medicaid, or any other state or federal benefits? Learn more about FEMA assistance here.
Applicants who disagree with FEMA decisions have the option to submit an appeal letter with additional documentation to have their case reconsidered. The appeal should include a letter explaining what they are appealing, be signed and dated, and include supporting documentation, such as a copy of a verifiable contractor’s estimate.

Ways to File an Appeal:
Appeals should be submitted 60 days after the initial decision:

  • By mail: FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville MD 20782-7055.
  • By fax: 1-800-827-8112.
  • Online via a FEMA online account: to set up an online account, visit www.DisasterAssistance.gov, click on “Check Status” and follow the directions.
  • Visit a Documentation Drop-off Center: Locations and hours can be found online at DisasterAssistance.gov, by scrolling down and searching “Michigan” under the “Find Local Resources” section on the main page.

Read the full press release on understanding your options following a FEMA decision.
FEMA now has a Documentation Drop-Off Center in Gladwin in addition to the center in Midland.

Survivors who have been asked by FEMA to provide additional documentation should read their FEMA letter carefully and make sure they have everything they need when they arrive at the drop-off center. Applicants do not have to visit a center to submit documents to FEMA—they can mail, fax or submit them online as well. Information on these options can be found in their FEMA letter. 

If you don’t understand the letter you received from FEMA, call 800-621-3362 (TTY: 800-462-7585) between 7AM to 10PM ET and ask for assistance.

The Gladwin Drop-off Center is located at 401 S. State Street, Gladwin, MI 48624 and is open from
-​9AM to 6PM Monday-Saturday
-Closed Sunday
​The final day will be Friday, September 18th.

The Midland Drop-off Center is located at: 825 E. Main Street, Midland, MI 48640 and is open from 
-9AM to 6PM Monday, Tuesday, Thursday, Friday and Sunday
-2PM to 6PM Wednesday
-Closed Saturday
The final day will be Tuesday, September 8th.

For more information, read the full Drop-Off Cener release from FEMA.
The US Small Business Administration (SBA) is offering disaster assistance to Michigan residents affected by severe storm and flooding.

The SBA has extended the hours for its Virtual Disaster Loan Outreach Center/Business Recovery Center (VDLOC/VBRC). It is now open 8AM-8PM, 7 days a week for businesses and residences in the disaster area (Arenac, Gladwin, Iosco, Midland, and Saginaw Counties) affected by severe storms and flooding on May16-22, 2020. For assistance, call 800-659-2955, 1-800-877-8339 for the deaf and hard-of-hearing, visit disasterloanassistance.sba.gov, or email FOCE-Help@sba.gov. View the full press release here.

Learn more about SBA's low-interest federal loans for disaster-related damages here.

Read the full release on the services provided and areas covered here.

These services are only available for the Michigan disaster declaration as a result of the Severe Storms and Flooding on May 16-22, 2020, not for COVID-19 related assistance.

Applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at https://disasterloanassistance.sba.gov.

Survivors should contact the Disaster Assistance Professionals at 571-422-8013, 571-422-6016 and 571-422-0331 (1-800-877-8339 for the deaf and hard-of-hearing) to schedule an appointment for immediate one-on-one assistance in completing their applications.

Requests for SBA disaster loan program information may be obtained by emailing FOCE-Help@sba.gov.

The SBA will conduct extensive outreach to ensure that all impacted by the disaster are afforded the opportunity to seek assistance.

​The filing deadline to return applications for physical property damage is Sept. 30, 2020. The deadline to return economic injury applications is April 9, 2021.
If your home suffered damage on or after May 16th due to flooding, we can help!

Our program includes mold remediation, water damage cleanup, inspections and testing, utility re-connection, well and septic repair, insulation repair, and repair and replacement of furnaces, air conditioners, water heaters, refrigerators, and stoves.

Residents who have been impacted by the flood and are seeking assistance should first call 2-1-1. Flood damage needs to be reported and registered with 2-1-1 for potential assistance. Callers should specify whether the residence is a primary residence or seasonal home.

To speak with our staff about the services our program includes:

Gladwin: 989-426-2801
Midland: 989-832-7377
or email us at contactus@mmcaa.org
​If you need assistance with food, clothing, toiletries, shelter, loss of medication, or property damage as a result of the flood, contact 2-1-1.
Learn more about the services 2-1-1 offers.
Learn more about Gladwin flood relief resources.
Learn more about Midland flood relief resources.
Free legal help is available to Arenac, Gladwin, Iosco, Midland, and Saginaw flood victims. If you need help with flood-related matter, call 866-418-8315 between 9:00AM and 5:00PM Monday through Thursday and 9:00AM and 1:00PM on Friday to request assistance. Learn more.

Callers should identify that they are seeking disaster-related legal assistance, brief details of the assistance needed, and in which county they are located.

The type of legal assistance available includes:
  • ​Assistance with securing possible FEMA and other government benefits available to disaster victims
  • Assistance with life, medical, and property insurance claims
  • Help with home repair contracts and contractors
  • Replacement of wills and other important legal documents destroyed in the disaster
  • Assistance in consumer protection matters, remedies, and procedures
  • Counseling on mortgage-foreclosure problems
  • Counseling on landlord-tenant problems​​

How to Help

Donate

The Gladwin County Community Foundation has established the Gladwin County Relief Fund. Click here to donate. If you are from an organization wanting the funds  to be used for a specific purpose or geographic region, this must be noted with your donation.

Funds will be distributed from the Foundation to Mid Michigan Community Action Agency. Funds will be distributed by MMCAA using our already developed platform to the community. To the best of our ability, funds will not be used for things that might be covered by other grant agencies and relief efforts that may be forthcoming.

Volunteer

Those interested in volunteering in Midland County can sign up for volunteers alerts with the United Way of Midland County.
Those interest in volunteering in Gladwin County can sign up here.