Utility Assistance

Who: Households struggling to pay their utility bills

What: Assistance paying for past due utility bills, deliverable heating fuel, water and sewer bills, and minor septic repairs

Where: Bay, Clare, Gladwin, Mecosta, Midland, and Osceola Counties

How: Call the office nearest you
          Bay City: 989-894-9060
          Big Rapids: 231-660-0271
          Farwell: 989-386-3805
          Gladwin: 989-426-2801
          Midland: 989-832-7377
          Reed City: 231-791-7078

Homeless

Who: Those who are homeless or in danger of becoming homeless

What: Help those who are homeless find stable housing and those in danger of becoming homeless maintain housing

Where: Arenac, Bay, Clare, Gladwin, Mecosta, and Osceola Counties

​How: Call or text 1-877-213-5955

​Additional service areas are available for Veterans and their families; click here for more information

Employment Support

Who: Individuals who are employed or have a job offer, but need assistance to keep the job

What: Help purchasing uniforms, required tools, auto insurance or repair, driver's license fees, and more

Where: Bay, Mecosta, and Osceola Counties

How: Call the office nearest you
          Bay City: 989-894-9060
          Big Rapids: 231-660-0271
          Reed City: 231-791-7078

Additional services and service areas are available for Veterans and their families; click here for more information

Money Management

Who: Those who would like to learn about budgeting and money management from home

What: Online financial capability tools

Where: Online course

How: Visit ​eMoney Management

Tax Preparation Assistance

Tax prep volunteers going through orientation

Who: Community members and seniors 

What: Those who would like assistance preparing and submitting their income taxes

Where: Clare, Gladwin, Mecosta, and Osceola Counties

When: In order to help ensure the health and safety of our customers, volunteers, and staff, we are temporarily postponing all tax preparation activities.
​
Effective immediately, no new appointments will be made and customers with existing appointments will be notified of this postponement.

Once tax preparation activities are resumed, priority appointments will be given to those that previously scheduled.

How: If you have any questions, please call 989-386-3805. Thank you for your understanding.

Food

Quarterly food boxes (contents may vary)

Who: Households in need of emergency food

What: A free box of food

Where: View the calendar below to find the location nearest you

When: Quarterly (March, June, September, December)

How: Register at the distribution site

Monthly distributions are available for seniors; click here for more information

Quarterly Food Distribution Calendar

To view the full calendar, click here.

Commodity food distributions are continuing as scheduled with a few changes to ensure the health and safety of all involved: Please remain in your vehicle when you arrive at the site. We will be checking you in from your car and will place your food box in your trunk.  If the line is too full to safely enter, please park your vehicle in a parking spot and wait. Do not block entrances or exits with your vehicle. We will remain on site until all customers have received their food. Private site distributions will also continue. We will modify our procedures for each unique setting.

In accordance with Federal Civil Rights law and U.S. Department of Agriculture (USDA) Civil Rights regulations and policies, the USDA, its agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior credible activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.
USDA is an equal opportunity provider, employer, and lender.